Privacy Statement

EyeMed UK is a trading name of ASE Corporate Eyecare Limited T/A EyeMed UK Limited, which provides managed vision care, eye care vouchers and workplace eyewear for UK employers and is part of EssilorLuxottica. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), ASE Corporate Eyecare Limited is the controller of personal information collected through this website.

Registered company: ASE Corporate Eyecare Limited T/A EyeMed UK Limited, registered in England and Wales under company number 03425183.

Registered office: Unit 14, Quarry Farm, Bodiam, East Sussex TN32 5RA, United Kingdom.

Data protection registration: registered with the Information Commissioner's Office under reference Z5950151.

Contact: email hello@eyemed.uk or call 0330 912 8572. Questions about this statement or your information can be sent to either.

Enquiry and contact forms. When you send us an enquiry we collect the details you enter: your name, email address, company name, company size, practice location, the type of enquiry, the products you are interested in and your message.

Content team accounts. If you are an authorised member of our content team we hold your email address, a securely hashed password, your assigned role and a record of the changes you make to the website.

Technical information. Our hosting providers automatically process limited technical data such as IP address, browser type and the pages requested, to deliver the site securely and protect it from abuse.

We do not ask for health information through this website. Please do not include prescription or medical details in an enquiry.

• To respond to your enquiry and provide quotes or information you have requested — our legitimate interests, or steps taken at your request before entering into a contract.
• To manage our service quality, including tracking response times against our service standards — our legitimate interests.
• To secure and run the website, including access control, audit trails and error monitoring — our legitimate interests and legal obligations.

We do not sell your information, and we do not use it for automated decision-making or profiling.

We use carefully selected service providers who process data on our behalf under contract:

• Website hosting and delivery — Cloudflare (content delivery and security).
• Database, authentication and file storage — Supabase, with data held in the European Union (Ireland).
• Email delivery — used to send account invitations and service emails.

Where you ask about vouchers or eyewear, we may share necessary details with our partner opticians, such as Vision Express and David Clulow, to fulfil your request. We may also disclose information where required by law.

Our main data store is in the EU. Some providers may process limited data outside the UK; where they do, transfers are protected by UK adequacy regulations or the UK International Data Transfer Addendum.

• Enquiries — closed enquiries are permanently deleted after two years, unless they lead to an ongoing customer relationship.
• Content team accounts — for as long as access is needed; audit records are kept to meet our quality and security obligations.
• Hosting logs — short periods set by our providers for security purposes.

Data is encrypted in transit and at rest. Access to stored information is restricted by role, administrator accounts require multi-factor authentication, and changes are recorded in an audit trail. These controls support our ISO 9001 and ISO 27001 commitments.

You have the right to access your information, ask us to correct or delete it, restrict or object to our use of it, and request a portable copy. To make a request, email hello@eyemed.uk. We will respond within one month.

If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

How we use cookies and similar technology is explained in our Cookie Policy. We may update this statement from time to time; the latest version will always be published on this page.

Last updated: November 2026.